Our Privacy Policy

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OUR PRIVACY POLICY

[Updated 07/21/2024]

NOTE: As of July 21, 2024, we do not share the information you provide via this website with any third party for any purpose without your consent.

Sozo Group, LLC, the parent company of Andrologix Health and Wellness, LLC, and the owner and operator of maxtrt.com. This Privacy Policy outlines how we collect and use your personal data via our website and through email, text, and other electronic communications between you and Sozo Group, LLC, Andrologix Health and Wellness, LLC, and maxtrt.com. 

1. Introduction:

At Sozo Group, LLC, we are committed to safeguarding your privacy. This Privacy Policy explains the types of information we may collect from you or that you may provide to us when visiting www.maxtrt.com (our “WEBSITE”), and our practices for collecting, maintaining, using, protecting, and disclosing any information you may provide. This policy covers information gathered from our WEBSITE, as well as through email, text, and other electronic communications between you and our WEBSITE. It also includes interactions with our advertising on third-party websites. However, this privacy policy does not cover information collected by Sozo Group through offline methods or other means, including any other website operated by Sozo Group or a third party.

Please read this policy carefully to understand our policies and practices regarding your information and how we handle it. If you do not agree with our policies and practices, please do not use this WEBSITE. By accessing or using the WEBSITE, you consent to this Privacy Policy. We may revise this Privacy Policy periodically (see “Changes to Our Privacy Policy”). Your continued use of our WEBSITE after changes are made signifies your acceptance of those changes, so please review the policy periodically for updates.

2. Age Restrictions:

This WEBSITE is not intended for use by children under the age of 18, and they are not permitted to use it. We do not knowingly collect personal data from children under the age of 18. If we discover that we have collected or received personal data from a child under age 18 without parental consent, we will delete that information immediately. If you believe that we might have any information from a child under 18, please contact us at support@andrologix.com or call (561)-427-0400 x 217.

3. Data Collection Practices:

We collect different types of information, including

  • Information that directly identifies you, such as your name, email, phone number, and other identifiers (“Personal Data”);
  • Information about your internet connection, the equipment you use to access our WEBSITE, and usage details.
  • Information that does not directly identify you, but relates to you, such as traffic data, logs, referring and exit pages, and usage details;


We collect this information directly from you when you provide it to us and automatically as you navigate through our WEBSITE. This may include IP addresses, usage details, and information collected through cookies and other tracking technologies.

Information we collect through automatic data collection technologies

As you navigate through and interact with our WEBSITE, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our WEBSITE, such as traffic data, logs, referring/exit pages, and other communication data;
  • Information about your computer, mobile device, and internet connection, specifically your IP address, operating system, and browser type.


Information that you provide
We collect information you provide by filling in forms on our WEBSITE, including information provided when requesting services or reporting a problem.

4. Cookies Policy:

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

How We Use Cookies

We use cookies to:

  • Ensure that our website functions properly
  • Enhance user experience by remembering preferences and settings
  • Analyze traffic and user behavior to improve our services
  • Provide targeted advertisements based on your interests
  • Types of Cookies We Use
  • Essential Cookies: Necessary for the basic functionality of the website.
  • Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: Remember your preferences and choices to enhance your experience on our site.
  • Targeting/Advertising Cookies: Used to deliver ads more relevant to you and your interests.


Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. However, if you choose to disable or delete cookies, some parts of our website may not function properly.

We may update our Cookies Policy from time to time. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have any questions about our use of cookies, please contact us at support@andrologix.com.

5. Utilization of Your Information:

We use your personal data to provide our WEBSITE to you, provide information about products and services you request, contact you in response to a request made by you. We may also use your information to contact you about goods and services that may interest you. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link at the bottom of our marketing emails, or by replying “STOP” to any text communication. If these methods are not successful, please contact us at support@andrologix.com.

6. Information Sharing and Disclosure:

We do not share, sell, or disclose your personal data except as described in this Privacy Policy.

We may disclose your personal data to enforce our rights and/or to comply with legal obligations, or with your consent. We may also disclose your personal data to our affiliates and third-party service providers to fulfill a request made by you. We may disclose aggregated information about our users without restriction.

7. Your Choices Regarding Data Use and Disclosure:

We offer you choices on how you can opt out of our use of tracking technology and targeted advertising.

  • Tracking Technologies & Advertising You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, some parts of our WEBSITE may be inaccessible or not function properly if you disable cookies.
  • Promotional Offers You can opt out of receiving marketing emails from Sozo Group, LLC at any time by clicking the unsubscribe link in the emails. This opt-out does not apply to information provided to Sozo Group, LLC as a result of a purchase or use of our services.
  • Targeted Advertising To learn more about interest-based advertisements and your opt-out rights, visit the Digital Advertising Alliance and the Network Advertising Initiative websites. Opting out will not stop ads from appearing but will make them less relevant to your interests.

8. Do Not Track Requests:

We do not use automated data collection technologies to track you across websites and do not honor do-not-track signals from browsers.

9. Protecting Your Data:

We endeavor to protect your personal data, but information communicated over the internet is not completely secure. We use encryption technologies to protect information sent and received by us. However, we cannot guarantee the security of your personal data transmitted to our WEBSITE, and any transmission is made at your own risk.

10. HIPAA Compliance Statement:

The Health Insurance Portability and Accountability Act (HIPAA) is a critical component of our commitment to patient confidentiality and data security. We ensure that all personal health information (PHI) is protected through stringent policies and procedures, including:

  • Secure Communication: Our healthcare professionals utilize HIPAA-compliant applications, such as DoxyMe, to conduct patient evaluations and consultations. These applications are designed to protect the confidentiality and integrity of your health information.
  • Data Encryption: All electronic communications and data storage are encrypted to safeguard your PHI from unauthorized access.
  • Access Controls: Access to your PHI is restricted to authorized personnel only. Our staff undergos regular training on HIPAA compliance and the importance of maintaining patient confidentiality.

The following outlines our practices regarding the handling of Protected Health Information (PHI).

Use and Disclosure of PHI

We may use and disclose your PHI for the following purposes:

  • Treatment: To provide, coordinate, or manage your healthcare and related services.
  • Payment: To obtain payment for your healthcare services.
  • Healthcare Operations: For activities necessary to maintain and improve our healthcare operations, such as quality assessment and improvement, training, licensing, and credentialing activities.


Your Rights Regarding PHI

You have certain rights regarding your PHI, including:

  • Right to Access: You can request copies of your PHI.
  • Right to Amend: You can request corrections to your PHI.
  • Right to an Accounting of Disclosures: You can request a list of certain disclosures we have made of your PHI.
  • Right to Request Restrictions: You can request restrictions on certain uses and disclosures of your PHI.
  • Right to Request Confidential Communications: You can request that we communicate with you about your PHI in a certain way or at a certain location.
  • Right to a Copy of This Notice: You can request a paper copy of this notice at any time.


Safeguards for PHI

We implement administrative, physical, and technical safeguards to protect your PHI from unauthorized access, use, or disclosure. These measures include secure storage of records, encrypted electronic systems, and strict access controls.

Complaints

If you believe your privacy rights have been violated, you can file a complaint with us or with the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services. Filing a complaint will not affect your rights to further treatment or benefits. If you have any questions about this notice or if you need to file a complaint, please contact us using the information below.

Changes to this Notice

We reserve the right to change this notice at any time. Any changes will apply to PHI we already have as well as new information we receive after the changes occur. The new notice will be available upon request, in our office, and on our website.

11. Privacy Policy Updates:

We will post any changes to our Privacy Policy on our WEBSITE. The date this Privacy Policy was last revised is identified at the top of the page. It is our policy to notify you of updates on this page, by placing a notice on the home page of our WEBSITE.

12. How To Contact Us:

If you have any questions or concerns regarding your rights and responsibilities as a patient, please feel free to reach out to us. Your feedback is crucial in helping us enhance our services continuously.  For further information, please refer to our Terms of Use, Patient’s Rights, and Compliance pages, or contact us using the details provided below.

Sozo Group, LLC

Attn: Customer Support

307 Tequesta Drive

Jupiter, FL 33469

Email: support@andrologix.com

[Sozo Group, LLC is the patent company of Andrologix Health and Wellness]